Privacy Policy

Updated on: 27 March 2026

This Privacy Policy explains how we collect, use and protect any personal information that you provide when using our website. By using this website, you agree to the terms of this Privacy Policy.

1. Data Controller

The data controller for this website is Tranquil Beauty & Holistic Therapies, operated by Sarah Phelps based in the UK.

If you have any questions about this policy or how we handle your data, please contact: sarah@tranquilbeauty.uk

2. What Information we Collect

We only collect personal data that you choose to provide via our contact form, such as:

Your name
Your email address
Any message you include in your enquiry

We do not collect any payment information or sensitive personal data.

3. How We Use Your Information

We use the information you provide solely to:

Respond to your enquiries or requests
Manage and improve our communication with you
Keep records of correspondence (if necessary)

We do not use your data for marketing unless you have explicitly opted in.

4. Legal Basis for Processing

Under the UK GDPR, our lawful basis for processing your personal data is:

Legitimate interests: to respond to your messages and enquiries.

5. Data Retention

We keep your data only as long as necessary to respond to your enquiry or maintain a professional relationship.
If you’d like your data deleted sooner, please contact us.

6. Sharing Your Data

We do not sell or share your personal data with third parties.
However, we may use trusted service providers (such as website hosting or email services) who process data on our behalf. These providers are GDPR-compliant and only use your data as instructed.

7. Cookies

Our website may use essential cookies for functionality and performance.
If we use any non-essential cookies (such as analytics), you will be notified via a cookie banner and may choose to accept or reject them. You can also control cookies through your browser settings.

8. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction or deletion
Withdraw consent (if applicable)
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise your rights, please contact us at sarah@tranquilbeauty.uk

9. Security

We take appropriate technical and organisational measures to keep your data secure and prevent unauthorised access, loss or misuse.

10. Links To Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of other websites.

11. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will post these changes on this page, so please review this document each time before you provide us with any personal information. The latest version will always be posted on this page with the effective date at the top.

12. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

13. Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact: sarah@tranquilbeauty.uk